At the mechanic in Mobile, AL

I sure wish we could keep that hood shut. This squeaking noise we have been hearing just won’t go away, so we decided to stop in Mobile, AL to have someone look at it. Ideal Truck Fleet, we stopped here near lunch time and the important person was out lunch. The nice young girl ventured into the shop to see if someone could look at our engine and one mechanic said, “everyone is on a job”. He didn’t have a lot of other words come out of his mouth that made us feel warm and cozy, but the girl assured me he is always like that. She said if he isn’t then there is something wrong.

After about 45 minutes of waiting he had us pull up to a bay and take a look. It took him about 30 minutes to diagnosis the problem and about another 30 to fix it. A bag tensioner pulley. Really, he turned out to be a great guy. He shared with us some valuable information about our engine and what to watch out for. Considering they don’t typically work on walk in customers, we got very lucky and off we go again…2 hours later.